Unable to Select QuickBooks Plan
If you encounter issues selecting a QuickBooks plan during migration, please check if the issue is browser-specific.
Occasionally, internet browser issues can interfere with website actions, producing loading issues or prohibiting page changes from updating. To check if the issue you're seeing is browser-specific, please try:
- Log in to GoDaddy Bookkeeping in a browser with a private or incognito browsing mode enabled (Chrome / Firefox / Edge / Safari).
- If not, please try clearing your cache. The steps to clear your cache depend on which browser you’re using.
Please note: clearing your cache may cause losing stored browser information, such as web address predictions, shopping cart contents, etc.
If these steps do not help, then a browser extension might cause the issue. If you use any browser extensions, mainly pop-up blockers, please try turning them off one at a time, until you find out which one is causing the issue. Here are the steps for common internet browsers:
Still no luck? Contact our support agents for more help. Please be sure to include the steps you took to troubleshoot and screenshots if applicable.