What we've found is that users who are using Firefox are having problems saving their transactions. Good news is that we have found an easy fix!
- Save button stays greyed out and will not allow users to save the edit of that transaction.
- Problem is resolved by user clearing Firefox cache and cookies.
For information regarding how to clear your cache and cookies in Firefox, please refer to the following article:
If you are still having issues, please contact Customer Support HERE. Please be sure to include as much information regarding what you have tried thus far.