Error Code 500 when logging in from eBay and Accounts not updating

 FIXED as of 11pm PST, 12/31/2011


We are aware of the persisting issues with receiving "500 Error" when trying to login from eBay,  as well as errors on linked accounts.

We are working to correct this as soon as possible.  As soon as we have an update we will post it here. Thank you for your patience! 

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    I am still having this issue at log in



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    T-n-T Designs

    Still having Error Code 500; Account not automatically updating so I have to click on 'refresh' everyday for my sales, purchases, fee's, etc to update.  After doing this sometimes it works and sometimes it does not.  It takes a long time (hours) to refresh.  What's going on Outright?

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    I'm a new user and I keep getting this error message. I've tried again and again over the past 3 hours and still nothing. This is not filling me with confidence about this software. 

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    Touch Thai Bodywork and Massage, Inc.

    xalysongrovesx wrote: "I'm a new user and I keep getting this error message."


    Same result for me.  Signed up and tried using for the first time; "Error: 500".

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    Amazing Stuff LLC

    I'm having this issue today!

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    Christine Lehman

    I continue to get these error messages. I was going to sign up for this, but if I can't even get started, what's the point? Going back to my own homemade accounting system.

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    Jon L

    Hey there @ clehmanbookseller,


    Our apologies for the trouble you're having. We'd be more than happy to help you figure out what's wrong with your login. Please submit ticket to and we'll take a look. Thanks!

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