When banks/credit card companies update their online access or security procedures it often means that our importing partner is no longer able support automatic importing from that bank.
In this situation we'll automatically set that importer to "inactive" for you. This means you'll still have all the past transactions, but the bank will no longer try to import new transactions. And therefore no longer give you an error message that something went wrong when connecting.
To be able to continue to get your data from this bank, you can always upload your transactions via QFX.