Right now at GoDaddy Bookkeeping, we're doing all of our customer support via email. We do read and respond to EVERY message we get; our Support team is here and happy to help people with whatever issues come up.
Please use our Support@Outright.com address for any questions you have. When writing in with your question, please include as many specifics about your problem and what seems to be awry. For example, if your GoDaddy Bookkeeping account is missing transactions that are showing up on your PayPal or Credit Card, please make note of the date and time and amount of the missing transaction.
If you know how to use screenshots, those are also helpful (whatever the problem).