Sometimes people will look at the numbers in their GoDaddy Bookkeeping account and know something looks off. . . entire transactions are missing! What happened? Here's what:
Occasionally people will inadvertently click the "Exclude" button on one of the entities in their "Manage" >>> "Linked Accounts" section without knowing it.
If it looks like something is wrong with your GoDaddy Bookkeeping account, this is the first thing you should check. When an account is in "Exclude" mode, the account will look "grayed" out, and none of the transactions associated with that account will show up underneath the "Income" or "Expenses" sections. GoDaddy Bookkeeping hasn't deleted them or lost record of their existence, they are simply in a hidden mode.
Conversely, when an account is in "Include this account" mode, all of the transactions will show up under their respective category. Both of the buttons will look "active" and blue.