Submit a request
Check your existing requests
Didn't find what you were looking for?
Submit an idea in
Get in touch
Fill out a request form
How do I... Getting Started
Getting Started Guide
How do I manually enter transactions?
How do I change my email address or password in GoDaddy Bookkeeping?
Importing eBay and Paypal? Here's how you can get your older eBay fee information.
Ebay Payment Permissions
Why does it say "Cancel Pending" when I switch to eBay Free?
Google Apps Marketplace
How do I get started with Google Apps?
How to get Outright added back to Google Apps
Linking Your First Account
Categorizing Uncategorized Expenses
How do I... Next Steps
Getting your data in
Import Quickbooks Expenses
Getting More Amazon Data
How much/what data is imported through Etsy?
eBay + PayPal
eBay Apps: How do I downgrade from GoDaddy Bookkeeping Paid to Free?
Upgrading to PayPal + eBay
PayPal accounts missing sections of data
Income and Expenses
Online Bookkeeping and Harvest
PayPal Currency Conversions for users in the United States
How do I track mileage?
Categories and Contacts
Why doesn't "Credit Card Payment" show up as an expense?
What do the "Transfer" categories mean? (Transfer In / Transfer Out)
What are the “Personal Income” and “Personal Expense” categories used for?
Why are my Meals and Entertainment expense totals showing different on my Profit & Loss report and my Schedule C?
How to figure your quarterly sales tax?
Sales By State Report
Profile & Account Settings
Can two or more users interface with the same GoDaddy Bookkeeping account at the same time?
What kind of currency does GoDaddy Bookkeeping support? Is it for US only?
Canceling your account
Mobile App: How to See the Numbers Behind Your Charts
Mobile App: How to Use Charts?
Mobile App: How to Use Reports?
Mark Invoice as Paid
Editing Invoicing and Template Settings
Getting Started With Invoicing
FAQ: Upgrading to GoDaddy Bookkeeping Paid: eBay Apps users
Transitioning PayPal bundle accounts to GoDaddy billing
FAQ: Upgrading to GoDaddy Bookkeeping Paid: non-eBay Apps users
How do I move my information to Quickbooks?
International Stripe Transactions
PayPal Managed accounts are now moving over to GoDaddy!
How do I... Getting Ready for Taxes
Sales Tax FAQs
Small Business Taxes
Sales Tax Tracking
What should I do when I receive a 1099-K form? (Updated for Tax Year 2013)
What about other Online Payment Providers other than PayPal?
Why are PayPal 1099-K numbers higher than GoDaddy Bookkeeping?
Categorizing transactions to align with the IRS Schedule C
How Do I Print My Schedule C Worksheet?
Why just a Schedule C Worksheet? Why not the full Schedule C?
Keyword search within transactions
I would like to split my transactions
Android App for Outright
Cost of goods sold
How do I remove PayPal cash back from income?
Owner's Draw vs Personal Expense
Business Owners' Lounge
How long will maintenance last?
SHIPPING IS A HUGE EXPENSE NOT AN INCOME AT ALL!!!! IT NEEDS TO BE REMOVED FROM THE INCOME COLUMN TO THE EXPENSE COLUMN.
Balance Sheet Accounting
Tips & Tricks
Paypal Sales Figures and Outright Income
How does Outright access my Paypal account without my password?
Is there a community member that knows how we get back our data when we have to start new accounts?
New & Improved
Import your Stripe data into your GoDaddy Bookkeeping account
Received Form 1099-K? Here’s What to Do with It
iPhone Mobile App Update 12/11
Resolved: Capital One Credit Cards
1/30/14: Site temporarily down (RESOLVED)
RESOLVED: Difficulties logging in / Creating Accounts
Scheduled Maintenance - 2/27/2014 @ 10:00PM PST
Scheduled Maintenance - 9/12/2013 @ 7PM PDT
Scheduled Maintenance - 1/28/2014 @ 10PM PST
Information about duplicated PayPal Fees
UPDATE 7/6/12: Duplicate PayPal fees
Bill Me Later now available!