Banks & CC Cards - "There is a temporary issue connecting with your account"

We are currently working on a problem affecting some users that causes linked Bank or Credit Card importers to display the error "There is a temporary issue connecting with your account". When the "try again" button is clicked the accounts attempts to connect again and then immediately goes back into the same error.

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Comments

  • Avatar
    Jon S

    July 16th:  Nothing new to report.  We continue to work on this issue, and will update once we have new information. 

  • Avatar
    Jared Smith

    July 17th: This problem should be fixed for most users however there is still a small number of accounts still being affected. We are working hard to resolve the issue. Thanks for the patience - we are sorry for the inconvenience.

  • Avatar
    Jared Smith

    July 22nd: This issue is now resolved. 

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