Income and Expense page malfunctions - 9/6/12 (Solved 9/11/12)

Solved 9/11/12

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We are aware of an issue where the Income and/or Expenses pages may not be functioning properly in your Outright account.  This issue has been found to manifest in one of two ways:

1. The Income and/or Expenses tab, when selected, returns a mostly blank page with no transaction data and no definable fields

2. The Income and/or the Expenses tab, when selected, returns a page that is stuck loading

While our engineers investigate and work to resolve this issue, there is a workaround.  Please copy and paste this link into your web browser:

https://secure.outright.com/company/#income/end_date:2012-09-04

This will enable you to view your transaction history up to and including September 4, 2012.  Please do not try to define a date range that includes September 5 or 6 as this will result in the malfunction described above.

Please accept our apologies for the inconvenience this causes.  Our engineers are working to resolve this issue now, and we will post updates regarding our progress to this article.

Thank you for your patience.

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