Linked accounts importing slowly

Feb 3, 2012

Adding more servers has sped up most of the initial imports quite a bit.  We're still working on making it even faster, but this first step is definitely in the right direction!

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Feb 2, 2012, 12:30pm

We added more servers last night to help with the import speed; it seems to have improved some import times, but not all.  We're not finished yet though, we're still getting at the root cause.  Thanks for hanging in there!

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Feb 1, 2012, 12pm

We're still working on identifying the root cause of the slow importers but in the meantime we're adding additional servers to help with the symptoms.

 

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Jan 31, 2012, 5:45pm

I'm sorry to report that we haven't been able to resolve the issue.  This just means the cause is not obvious, not that it's impossible.  We're committed to figuring it out and have put some instrumentation in place to help us.   Stay tuned... we're still working on it!

 

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Jan 30, 2012, 4pm:

Our apologies for the continued slowness linking your accounts to Outright.   We're still digging into the root cause and will keep you posted.

 

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Jan 30, 2012, 9am:

We noticed this morning that importing data from linked accounts is running very slowly and we're looking into it.  

It may look like nothing is happening, but your import is actually in the queue to be processed. 

 

Stay tuned for updates.

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