Error Code 500 when logging in from eBay and Accounts not updating

 FIXED as of 11pm PST, 12/31/2011

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We are aware of the persisting issues with receiving "500 Error" when trying to login from eBay,  as well as errors on linked accounts.

We are working to correct this as soon as possible.  As soon as we have an update we will post it here. Thank you for your patience! 

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Comments

  • Avatar
    Glcphotography

    I am still having this issue at log in

     

     

  • Avatar
    T-n-T Designs

    Still having Error Code 500; Account not automatically updating so I have to click on 'refresh' everyday for my sales, purchases, fee's, etc to update.  After doing this sometimes it works and sometimes it does not.  It takes a long time (hours) to refresh.  What's going on Outright?

  • Avatar
    xalysongrovesx

    I'm a new user and I keep getting this error message. I've tried again and again over the past 3 hours and still nothing. This is not filling me with confidence about this software. 

  • Avatar
    Touch Thai Bodywork and Massage, Inc.

    xalysongrovesx wrote: "I'm a new user and I keep getting this error message."

     

    Same result for me.  Signed up and tried using for the first time; "Error: 500".

  • Avatar
    Amazing Stuff LLC

    I'm having this issue today!

  • Avatar
    Christine Lehman

    I continue to get these error messages. I was going to sign up for this, but if I can't even get started, what's the point? Going back to my own homemade accounting system.

  • Avatar
    Jon L

    Hey there @ clehmanbookseller,

     

    Our apologies for the trouble you're having. We'd be more than happy to help you figure out what's wrong with your login. Please submit ticket to support@godaddybookkeeping.com and we'll take a look. Thanks!

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