I'm missing recent transactions

You just deposited quite a few checks into your bank, and rush home to do your books. Only problem is that GoDaddy Bookkeeping isn't showing that deposit you just made. You push the update button on your account, and still nothing. Why? 

GoDaddy Bookkeeping only collects cleared transactions. Here is an example of some status icons from a popular bank:

Status.jpg

As an example, anything marked as "Authorized," "Hold," "Processing," or "Pending" will not show up in GoDaddy Bookkeeping. Your bank might show different icons, so be sure to pay attention to your online bank statement if you need to know the status of a transaction.

Credit Cards are much the same way. Anything under "Temporary Authorizations" will not appear in GoDaddy Bookkeeping until it is cleared.

Credit_Card.jpg

Have more questions? Submit a request

Comments

Powered by Zendesk